Every piece is made to order — cast, set and finished for you in 2–3 weeks, then shipped fully insured with signature on delivery. Need it by a date? Contact us before ordering; rush options exist for most designs.

Yes — free, fully insured, in both directions. That includes returns, resizes and warranty work. You will never pay to ship an Ghavelli piece anywhere it needs to go.

We currently ship within the United States. Ordering from elsewhere? Contact us first — we handle international requests case by case while our logistics expand.

Outer packaging is plain and unbranded — standard practice for insured jewelry, and useful for proposals. The Ghavelli box waits inside.

Made-to-order production starts quickly, so tell us as soon as possible. Before casting begins we can change or cancel freely; after that, the 30-day return policy has you covered anyway.

Yes — chemically, physically and optically identical to mined diamonds, and recognised as diamonds by the FTC since 2018. They are graded on the same 4C scales by the same laboratories. The full explanation is here.

Every centre stone ships with an independent report — IGI or GIA — matched to the laser inscription on the stone's girdle. The report is yours, included with the ring.

Structure, not corners: we sell direct, make to order rather than warehousing inventory, and source stones on their graded merits. You are not paying for a mall lease or a markdown cycle.

Catalog rings use stones matched to the listed specifications. Want to hand-pick — a specific certificate, a natural diamond, a sapphire? That is a custom order, and we do it happily.

No. Moissanite is 9.25 on the Mohs scale and optically stable — it does not haze, yellow or lose fire with age. A monthly wash keeps it brilliant; see care instructions.

They are joining the collection. Today we source natural stones through custom orders, with Kimberley Process compliance and chain-of-custody documentation as set out in our sourcing commitments.

No — order your best estimate, or select “Not sure yet” at checkout. Every ring includes one free resize within the first year, shipping on us. Our sizing guide has three ways to measure at home, including keeping it a surprise.

Sizes 5–9 including half sizes, on every design. Outside that range, ask us — most rings can be made in extended sizes.

One complimentary resize within twelve months of delivery: contact us, we send an insured label, and most resizes are back on your hand inside two weeks.

Within a limited range, yes — stones set around the band constrain how far metal can move. We flag the exact range for these styles before you order.

Thirty days from delivery, free and insured both ways, full refund. Pieces return in original condition with their grading report; resized pieces exchange rather than refund. Full policy here.

Manufacturing defects for as long as you own the piece — a stone loosening in an undamaged setting, a prong failing under normal wear, finish defects. Impact damage, loss and work done by other jewelers fall outside it. Details here.

Yes, and it is on us: a complimentary professional inspection and cleaning every year, for life. Small issues get caught while they are still small.

Warm water, a drop of mild soap, twenty minutes' soak, and a soft brush — especially behind the stone. The full routine by material is in care instructions.

Yes — up to 20 characters, added free during checkout on every ring. Dates, initials, coordinates, the inside joke: your call.

Yes — from tweaks on catalog designs to fully original commissions, including heirloom stone resetting. Design and CAD are free with a commission. How custom works.

Our settings accept a range of centre sizes, so a larger stone can often be set into the ring you already own. A formal trade-up program is in development — contact us and we will quote your specific upgrade today.

Yes — Ghavelli has a wholesale program alongside the boutique. Contact us with your business details and we will share terms and the trade catalog.